HP has announced a 50 percent increase in the number of its customers for business intelligence services for fiscal year 2007, while the number of business intelligence “mega-deals” – projects totaling more than $1 million in revenue – increased by 32 percent.
HP is quickly becoming a worldwide leader in delivering business intelligence solutions to customers who want faster and easier access to valuable business information for improved decision making across their organizations.
Survey results from analyst firm Gartner Inc. show that business intelligence continues to earn top placement for technology spending priorities. A survey of 1,400 chief information officers revealed that business intelligence had the largest increase in priority for two years in a row.
“HP has greatly increased its share of the market for business intelligence services this year with a major presence in the field,” said David Tan, General Manager, Technology Solutions Group and Managing Director, HP Philippines. “We’re clearly on the right track with the proper vision, talent, experience, and partners to help our customers succeed.”
Customers worldwide partnering with HP Services for business intelligence
Examples of HP’s diverse business intelligence services engagements, many delivered with leading-edge partners such as Informatica, Microsoft, Oracle, SAP AG, SAS and others, include:
– Industrial Bank of Korea, one of three policy banks in Korea with a specialty in small and medium enterprise financing, worked with HP to integrate customer information and marketing channels to strengthen marketing execution capabilities. This resulted in increased customer satisfaction, sales revenue, and profitability as well as optimized IT infrastructure.
– Korea’s Kookmin Bank partnered with HP to quickly implement a customer relationship management system to enhance marketing capabilities and increase customer loyalty. The solution included an enhanced IT infrastructure and strong collaboration among business and IT organizations.
– Vero Insurance New Zealand Limited, the country’s second largest insurer, relied on HP to deliver a fully integrated data warehouse for automated reporting and analysis. For a subsequent upgrade, Vero’s project was delivered ahead of schedule and under budget – reducing extract, transform and load processing time by 60 percent.
– ASB Bank Limited, a New Zealand bank, worked with HP to quickly comply with new BASEL II reporting requirements, involving the integration of more than 60 extracts from five source systems. Prior to engaging HP, attempts at similar projects resulted in missed deadlines and disappointed business sponsors. In contrast, HP exceeded expectations and is continuing additional phases of development.
– Claimetrics, a third-party claims administrator, engaged HP to develop a business intelligence master plan to support its analytical needs and position the company for long-term growth.
– Rush Health Associates, a U.S.-based, not-for-profit healthcare delivery organization, relied on HP to create a business intelligence master plan to develop an information infrastructure that organizes clinical and operational data into information – improving operational efficiency and quality of care.
– MAVIR, the Hungarian power grid operator, engaged HP for a real-time data warehouse based information system project to deliver real-time monitoring and forecasting of power and reserve requirements for greater consumer cost savings.
– Telecom Italia worked with HP to design and implement an enterprise data warehouse solution to enhance marketing intelligence capabilities collecting commercial provisioning, billing and traffic data. The biggest Italian telecommunications provider now enjoys improved query and reporting performance, with the right hardware in place for workload needs.
“HP had the right technical and industry expertise to develop a detailed roadmap for our future information needs. Simply stated, HP understands our business,” said Brent Estes, chief information officer, Rush Health Associates. “We leveraged HP’s experience with other healthcare providers to deliver a BI strategy that will return business value from start to finish.”
Expanding HP’s Business Information Optimization portfolio
The HP Business Information Optimization portfolio includes Business Intelligence and Information Management solutions that help companies manage information efficiently throughout its lifecycle. This allows them to make better, faster decisions to improve business performance, support compliance and meet risk mitigation requirements.
This past year, HP expanded the portfolio with:
– Completion of the acquisition of Knightsbridge Solutions LLC, the largest independent business intelligence services consultancy, with 700 employees;
– The HP Neoview data warehouse platform, which integrates hardware, software and services to offer customers a comprehensive view of essential business information, enabling real-time decision making and historical analysis;
– Development of a business intelligence maturity model and complementary online BI Evolution Assessment to help organizations plan their progress; and
– The HP Integrated Archive Platform, which helps customers mitigate the business risk associated with rapidly evolving e-discovery, corporate governance and regulatory requirements.
With the combined experience of 2,800 business intelligence practitioners and more than 2,000 projects, HP BI services professionals possess a blend of technical, business and industry expertise across a variety of market segments. They also hold significant solution experience in risk and compliance, business performance management and business intelligence for finance, marketing, sales, supply chain operations and IT.
More information about HP’s business intelligence services and solutions is available at http://www.hp.com/services/bi and http://www.hp.com/go/bi respectively. HP’s online BI Evolution Assessment can be taken at http://www.hp.com/go/assessBInow.