Print 2.4 Times More Pages with HP Original Inks

12 Oct

Would you believe that you actually save more using HP Original Inks than remanufactured inks being sold in ink refill stores? At a first thought, you might have the impression that you can save more with refilled inks. But actually, you don’t.

Latest findings of the ink cartridge yield and reliability study for Asia Pacific conducted by leading technical test organization, TÜV SÜD PSB, revealed that HP Original Inkjet Print Cartridges can print an average of 2.4 times more pages or 146.7% more than remanufactured and refilled ink brands in Asia Pacific.
With regards to reliability, the study revealed that more than one in four or 25.7% of the cartridges from Asia Pacific brands of remanufactured and refilled cartridges tested were found dead on arrival (DOA – failed to print on installation, with substantial ink leakage, less than 50 pages printed, or color mix on 10 consecutive pages) or failed prematurely (less than 75% of average yield per cartridge type and brand), compared to HP Original Ink Cartridges that had no such reliability issues during testing.

Key Findings
Page yield
– On average Original HP Print Cartridges produced 146.7%, or 2.4 times more pages than cartridges refilled at the organized and unorganized refill stores.
– On average Original HP Print Cartridges produced 59.8%, or more than one and a half times the number of pages than all branded remanufactured cartridges tested.
– On average Original HP Print Cartridges produced 106.6%, or more than twice the number of pages than all remanufactured and refilled cartridges tested.

Cartridge reliability
– On average 25.7% or more than one in four remanufactured or refilled cartridges tested were either DOA or failed prematurely.
– On average 33.2% or almost one in three refilled cartridges were either DOA or failed prematurely.
– On average 12% or more than one in ten of all remanufactured cartridges tested were either DOA or failed prematurely.
– On average, 16.2% or one in six of all remanufactured and refilled cartridges were found DOA.
– None of the HP cartridges tested were DOA or failed prematurely.

Details about the study

HP commissioned TÜV SÜD PSB to conduct the study to evaluate the page yield and reliability of HP branded inkjet cartridges versus 14 brands of remanufactured or refilled cartridges from the Asia Pacific region. The 14 brands of cartridges were selected based on sales and usage in the region and sourced from Australia, China, Hong Kong, India, Indonesia, Korea and the Philippines.

For testing, HP 45a and HP 56a black ink cartridges and HP 78a and HP 57a tri-color cartridges were used on 17 HP DeskJet 5650 and 24 HP DeskJet 930C inkjet printers. HP Everyday Paper (A4) was used for all printing in this study.

To test against Original HP Inkjet Print Cartridges, 962 third-party cartridges were selected from three main categories:
1. Branded remanufactured cartridges: Cartridges that were sold under a brand name and remanufactured using expended HP cartridges or from parts procured elsewhere. Five brands were selected for the test.
2. Refilled cartridges: Expended cartridges that were taken to shops to be refilled for reuse. These cartridges were further divided into two main types:
– “Organized” refilled cartridges: Cartridges refilled at stores that had a widely recognized brand name and sold through multiple outlets. Five brands were selected for the test, and refill outlets were randomly selected.
– “Unorganized” refilled cartridges: Cartridges refilled at stores that had no widely recognized brand name. Four brands were selected for the test, and refill outlets were randomly selected.

Additional insights

While not covered by the test objectives, the study also yielded additional data that can also prove vital in weighing options between HP Original Inks and refilled or remanufactured ink cartridges:
– The study did not consider opportunity cost for the time taken to refill cartridges at the various designated refill stores. These times ranged from 1 minute to 3 hours. The average time taken was approximately 17 minutes.
– Not all cartridges could be successfully refilled: Out of the 962 units sent for refills, 14 units failed or became unusable during the refill process.
– The results do not consider the color accuracy of the remanufactured and refilled color cartridges used in the test.
– The results do not consider the longer term damage to the printer hardware caused by using refilled cartridges.
– The results do not measure the high intangible costs of urgent print jobs which may be delayed by printer damage or poor quality prints or other issues arising from using refilled cartridges.

While there are visible costs like acquisition cost and cost of prints per page, customers should also consider the hidden costs in the printing process, including increase in labor time over fixing unreliable inks, loss of productivity due to downtime, supplies wastage from reprints, frustrations brought about by poor prints, and the impact on business image.

Promoting the better option

To reward customers who patronize the use of HP Original Inks, HP introduces the Go the 2.4 Distance raffle promo.

From July 15 to December 15, 2008, each purchase of HP original ink cartridges (HP 21, HP 21B, HP 27, HP 27B, HP 22, HP 28, HP 56 and HP 57) from authorized HP retail stores entitles customers to claim a scratch card which can provide instant prizes or a special code number that can be uploaded at This special code number enables customers to join the second and final electronic raffle draw on February 15, 2009 where they can win prizes such as HP 2133 Mini-Note PCs, HP OfficeJet 4355 All-In-One Printers, all expense-paid trips for two in New York City with a 5D/4N stay at the Holiday Inn Manhattan, and a brand new 2008 1.6V A/T Toyota Corolla with 2.4 years of free gasoline. With HP’s Go the 2.4 Distance promo, consumers will be better informed about the better results provided by HP Original Inks.


Posted by on October 12, 2008 in HP


23 responses to “Print 2.4 Times More Pages with HP Original Inks

  1. cherry

    November 13, 2008 at 2:59 pm

    How can i access the website of since i can’t open the website?

  2. jonathan o. hojilla

    November 21, 2008 at 9:25 am

    We have always relied on your product, we suggest that your company do something about those people who refill your cartridges and pass it on to consumers.

  3. Rowela N. Colegado

    December 2, 2008 at 12:02 pm

    This is Rowela Colegado, How can I enter my code number? where can i find the website?

  4. bernadette

    December 3, 2008 at 4:49 pm

    how will i join the raffle? i can’t access the site where i can register my entry.

  5. abel de dios

    December 8, 2008 at 3:15 pm

    how can i register the code no. for a chance to win grand prize of http://www.hp/inkpromo

  6. wilfredo simon

    December 14, 2008 at 6:16 pm

    how i join the promo my code number HP243STV766UUR

  7. marco edward m. cadiz

    December 15, 2008 at 7:10 pm

    how to register

  8. Lilian L. Leyes

    December 17, 2008 at 7:15 am

    We have been using your product for years now.
    We never use refills that’s why our HP printer is still on
    top condition.

    Until now I cannot send in my entry cause I can’t access the website What must I do?

  9. arthur

    December 17, 2008 at 8:19 am i can’t open the website

  10. Rolly A. Delos Santos

    December 29, 2008 at 2:13 pm

    Kindly register Hp ink code HP24P4H9X0ITLP


  11. meriam b. tabell

    January 5, 2009 at 7:43 pm

    How to register my entry card code of your promo?

  12. Joe Marie Agriam

    January 20, 2009 at 4:47 pm

    I wanted to register the two raffle tickets for your “Go the 2.4 Distance ” promo but your site is bog down. When it is gonna open since the promo will end this month?

  13. Geraldine

    January 22, 2009 at 10:03 pm

    How can I join the “Go the 2.4 Distance” if your website is under maintenance?

  14. Jesus P. Jacobe

    January 23, 2009 at 5:32 pm

    where in your website do I register the code number for the Go he 2.4 Distance Promo? There’s nothing in your web site. My Code Number is HP 24BJTDUR3RVO.


    January 25, 2009 at 11:01 am

    hp has always been my choice, even at the office. our printers has always been hp with original hp ink cartridges. thanks. hp you make excellent printing quality. My friends are also convinced in your Excellent Quality Product.

  16. suzette

    January 26, 2009 at 9:09 am

    Good day, Iwould like to know on how can I register with your promo since i can’t open your website. I ‘ve been using your product since 1997 and the result is really amazing. Thanks and regards.

  17. Samuel Partos

    January 30, 2009 at 7:03 pm

    Iwant to register my Hp card

  18. Eli Chester C. Aurelio

    March 21, 2009 at 11:17 pm

    Hello Good evening

    i just want to know who are the winners of the raffle GO THE 2.4 DISTANCE since i can’t access the site and it is already finished based from the second draw date last Feb. 15, 2009.
    thank you.

  19. Gigie Kunyap B. Macgui-ing

    June 8, 2009 at 10:27 am

    Helo, gud am

    How can I register my code nos. for your promo.
    Thank you.

  20. Gigie Kunyap B. Macgui-ing

    June 15, 2009 at 12:59 pm

    how can we join thine promo. thank you

  21. Gigie B. Macgui-ing

    June 15, 2009 at 1:10 pm

    How can I join the go the 2.5 distance

  22. Hary

    August 20, 2009 at 4:09 pm

    Original cartridge prints 2.4 times. my refill cost only 20% from the original cart. That makes My refill at least twice cheaper with that calculation. Guess i’m stick with refill ^_^

  23. Genevieve Roña

    November 19, 2009 at 1:09 pm

    when is the last draw of this promo?


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