Eastern Communications, the country’s pioneer telecommunications company, is hiring an additional 12% of its current workforce to meet expansion plans for 2009.
“Eastern’s expansion program is essential if it is to achieve its revenue target of 5 billion pesos. While the company will be conservative in its spending in the present, given the global economic slowdown, we will not sacrifice the quality of the future,” said Edwin Domingo, marketing and business development head of Eastern Communications.
The additional manpower needed will be those with backgrounds in Sales, IT and ECE and ascertained bias towards customer satisfaction and service excellence. The expansion is expected to support the company’s 14 new products and 16,000 new lines. In addition to traditional bandwidth and connectivity solutions, new products include wireless access, services for high-end internet cafes, a new data center, business applications and special packages for SMEs and Corporations. This will help our clients be more productive in doing their business as well as selling their services to their own customers.
The staff expansion is a key result of EASTERN’s transformation and reorganization program where general and specific roles have been properly defined and identified to make the delivery of services more effective and efficient. The process begins with the knowing the market, profiling the client’s needs, developing relevant and affordable services, creating awareness and demand for these products, effectively selling them and expeditiously and accurately delivering on the orders.
It also requires greater accountability from all levels and a clearer set of deliverables from every individual employee and partner of EASTERN.
