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Monthly Archives: July 2010

Avaya Launches Next-Generation Contact Center Solutions to Enhance Customer Service Experiences

 

Avaya, a global leader in enterprise communications systems, software and services, introduced its next-generation of contact center solutions to meet the real-time demands of a rapidly evolving customer service environment. The new solutions – which include innovations in multimedia work assignment, workforce optimization and outbound self-service – can help businesses more effectively manage customer experiences in an always-on world. These advancements drive improvements in customer satisfaction, agent productivity, and cost-savings throughout contact center operations.
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Posted by on July 23, 2010 in Avaya

 

Kido worm, Sality virus top June 2010 malware statistics, Kaspersky Lab says

The Kido worm and Sality virus continue to top the list of the most malicious malware for the month of June this year, according to a report by Internet security software company Kaspersky Lab.

Both Kido and Sality and their variants have been topping the list since the start of the year, having infected a total of at least 1 million PCs per month. However, the list almost did not change from the previous month.
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Posted by on July 23, 2010 in Kaspersky Lab

 

Globe Delivers Reliable Connectivity to Support TeleTech’s Philippine Operations

Globe Business supports TeleTech, one of the largest business process outsourcing (BPO) companies operating in the Philippines .

TeleTech provides a full range of front-to-back office outsourced solutions to various international clients in key global locations. It performs all business critical support processes efficiently and effectively so their clients remain focused on their core business. Founded in 1982, TeleTech now serves customers in 85 countries through its 69 delivery centers. TeleTech opened its first delivery center in the Philippines back in 2002, and today has approximately 20,000 employees.
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Posted by on July 20, 2010 in Globe Telecom

 

SMART launches Mobile Internet Customer Education Program: To help increase Internet penetration in the country

As part of its “Internet for All” advocacy, leading wireless services provider Smart Communications, Inc. (SMART) has launched its Mobile Internet Customer Education Program.

The program, which will be rolled out in 36 SMART Experience Centers and PLDT centers nationwide, will run for five months, from July to November 2010. It is designed for students, partner communities like schools, barangay residents, government agencies, non-government organizations (NGOs), and private corporations.
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Posted by on July 17, 2010 in Smart Communications

 

Opening a Whole New World of Colors Right at your Desktop: The New Samsung PX2370 LED Monitor

With the rapid evolution of graphic quality, not just any monitor will do. Photo editing, video post-production, digital illustration, graphic design, serious gaming, or that efficient mix of business and leisure—all of these demand high graphic quality and exceptional performance from your monitor. Settling for cheap, unreliable monitors will render the impressive features of your computer virtually useless: your digital activities seriously hampered by the disappointing performance of your monitor.
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Posted by on July 17, 2010 in Samsung

 

Cartoon Network Club Set to Offer Asia Pacific’s Largest Online Playground for Kids

Cartoon Network, Asia Pacific’s largest kids’ network, has launched the region’s ultimate virtual playground with its new Cartoon Network Club, expanding the energetic brand experience to animate kids’ lives even more.  

Being buddies with alien-morphing boy hero Ben 10, the ever-mischievous Chowder or sea-faring Flapjack has never been easier as Cartoon Network Club (www.CartoonNetworkAsia.com) immerses members in their favorite TV toon world where they can play games, sneak a peek at new shows and collect cool rewards.
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Posted by on July 17, 2010 in Technology

 

VAIO Prestige now even closer to you with the new M-Series

It’s now easier than ever to get your very first experience of VAIO Prestige.  Sony Philippines recently introduced the VAIO M Series, which is just about the most accessible VAIO ever at PHP 29,999.

Light, compact, and easy to carry, its rounded design fits comfortably in your hands while its rugged styling protects it from knocks and shocks.  With the VAIO M Series, you can easily and comfortably go online anytime and anywhere through Integrated Wireless LAN connectivity and a built-in Lithium-ion battery that lasts for three and a half hours.  Update your social networking accounts, video chat with friends, and finally catch up on your email wherever you are.
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Posted by on July 14, 2010 in Sony