Having a solid Business Continuity Program in place to ensure quick crisis recovery and its investment in various submarine cable systems enables Globe to provide redundant and reliable connections to customers, especially enterprise clients who account for the bulk of international traffic. Network resiliency is critical to large industries to ensure uninterrupted operations and 24×7 connectivity.
Among the latest cable links of Globe are the Unity Cable System that was activated in the third quarter of last year and the Tata Global Network-Intra Asia Cable System (TGN-IA) that started serving enterprise customers in 2009. The Unity Cable System is a Trans-Pacific cable that runs a span of 9,620 kilometers between Japan and the US. It has one of the lowest latencies across the Pacific and provides direct connections for internet traffic between Asia and the U.S. It has 960Gbps or a total of 96 10G wavelengths capacity making more bandwidth available to businesses.
TGN-IA is a direct, point-to-point and express optical fiber submarine cable. It directly links the Philippines to Singapore, Hong Kong, Japan and Vietnam. Unity and TGN-IA complement other Globe investments such as the TGN-Pacific Cable, Asia Pacific Cable Network 2 (APCN2), and City to City (C2C) cable network. Other submarine cable systems that Globe utilizes are South East Asia-Middle East-Western Europe Cable Network 3 (SMW3) and East Asia Crossing, Japan-U.S. Cable Network (JUCN), China-U.S. Cable Network (CUCN).
“Given our diverse portfolio of cable systems and network paths, we are able to provide our customers with superior, uninterrupted connections and significantly lessen the impact of service disruptions. We have the capacity to immediately restore traffic and we also deliver 24×7 technical support,” said Jesus C. Romero, Head of Enterprise Segments at Globe Business.
The recent Japan quake, which affected five submarine cable systems, had very minimal impact to Globe customers. Globe delivered stable connectivity to the US through the Unity Cable System and TGN-IA, which provided the capacity needed to reroute affected circuits. Enterprise customers were able to benefit from the readily available alternative links that Globe has in cases of service disruption. Thus, businesses had enough capacity and experienced continuous data and Internet connections during the earthquake.
“Enterprise customers are assured that we are ready and prepared. With our diverse Internet Protocol (IP) infrastructure and submarine cable systems, we were able to serve with ease both existing and new requirements for capacity when the earthquake happened. When the earthquake struck, Globe’s international network rerouted all service immediately. We were able to restore 100 percent of all voice and data services. Moreover, no traffic congestion was experienced on IP connectivity and on all international private networks,” explained Romero.
The IP infrastructure of Globe is linked to multiple peers both globally and locally making sure that enterprises experience the best route to access content and reach destinations across the internet. Globe has more than 100Gbps IP port capacity that ensures customers of business continuity and seamless flow of traffic anywhere in the Philippines and beyond.