With its heavy reliance on IT systems to run its daily business processes, MAPFRE Insular brings its IT savvy operations up a notch by going Google. The company recently signed up with IP-Converge, the country’s first and only publicly listed Internet data center and cloud services provider, for Google’s suite of web-based office applications known as Google Apps for Business.
As the largest Google Enterprise Partner in the Philippines, IP-Converge provides licenses and implementation services for various Google Enterprise products including Google Apps, Postini Services, and Google Maps and Search. The company received training, support and deployment services from Google, as well as access to application programming interfaces (APIs) for integrating Google Apps into customers’ business operations.
Said Herns Hermida, IP-Converge Vice President for Consulting Services – Business Solutions Group, “We are happy to usher MAPFRE Insular into the cloud computing space through Google Apps for Business. Real-time online collaboration between their numerous branches nationwide will surely enable employees to operate more efficiently and increase overall productivity in the workplace.”
Google Apps requires neither hardware nor software installation – and therefore eliminates the need for capex on equipment and licenses. It also requires minimal administration, thereby creating tremendous time and cost savings for businesses. Subscribers get email, instant messaging, voice and video chat capability, word processing, spreadsheets, presentations, calendaring and scheduling, groups, intranets and video sharing all in one very cost effective package.
In addition to these capabilities, Google Apps for Business boasts of 25GB email storage per user, powerful spam filtering, mobile accessibility via iPhone and Android devices, BlackBerry and Outlook interoperability, and 99.9 percent service availability – features that organizations deem essential to corporate email service.
Says MAPFRE Insular First Vice President and CIO, Ray Gonzales, “Our company has always regarded IT as a strategic part of our successful operations and competitive advantage. Our entire business lifecycle is supported by IT systems and services. This is also made possible by our nationwide network of branches and points-of-sale that are 100% on-line.”
“We further believe that Google is a perfect addition to our IT services portfolio. Through Google Apps, we are now more equipped to deliver excellent service, particularly faster customer and claims servicing,” he adds.
Edgar Somosierra, Manager of IT Infrastructure Services further elaborates, “MAPFRE Insular will benefit from Google Apps as this will lend scalability, helping the company cope with usage demands. Administration overhead is reduced as this will eliminate the need for a backup and recovery system for emails as well as the need to install a desktop email client for users. Google Apps will allow ease of use since the familiar and intuitive web interface reduces the need for extensive user training and day-to-day support. Lastly, it also provides better mobility for our end-users who, in the past, have relied solely on Blackberry for mobile email. We now have a reliable mobile email system for a variety of devices like iPhones and Androids without additional infrastructure.”
Hermida adds, “More and more businesses are realizing the benefits of cloud computing with Google Apps for Business. We aim to help organizations take advantage of the Cloud and use collaborative applications such as Google Apps to make their operations more progressive and productive, in an increasingly competitive and hi-tech business environment.”