Globe recently opened its latest concept store in Binondo, bringing the pioneering one-stop telco experience to the district of Manila that houses the oldest Chinatown in the world.
Located at the 2nd Floor of the newly opened Lucky Chinatown Mall in Binondo, the full-service concept store showcases the unique store concept of Globe, providing a one-of-a-kind shopping environment for its customers. With its distinctive two-section layout, the Globe store offers top-of-the-line gadgets and accessories, as well as superior customer service and after-sales support.
The shop zone features live demo units of the latest smartphones that customers can try and test. In the service zone, customers can do various transactions such as account opening, account management, payments, top ups, and GCASH transactions. The Store also has a self-help area for customers who want immediate answers or who need a copy of their bill. In addition, friendly and courteous store specialists are on hand to provide consultations and solutions to customers.
Globe currently has over 80 concept stores providing superior customer experience nationwide. Globe is poised to open more concept stores in strategic locations all over the country.
To give unparalleled service experience to its customers, Globe has embarked on a US$700 million network modernization program to be among the best networks in Asia. The modernization program will use the most modern technologies to significantly enhance voice connection and quality, improve call set up rates, instantaneous delivery of SMS and faster internet speed.