As part of its commitment to superior customer experience, Globe Telecom launches newest rewards offer, giving subscribers more ways to use their points. Beyond the telco services and popular gadgets as rewards available for subscribers to redeem, now Globe/TM rewards points is recognized as a form of payment similar to cash in partner merchants nationwide.
Redemption is done instantly. If a subscriber wants to buy an item using his points, all he has to do is bring his rewards points to Globe’s partner merchant and transact with the cashier via SMS.
Globe has made it easier for subscribers to pay using their points with a straightforward points to peso conversion of 1 point = Php 1. For as loe as 50 points, subscribers can already start buying their choice of food or beverage in Figaro Coffee Company, while a minimum of 100 points are required to start buying movie tickets from Ayala Malls Cinemas.
Other partners to be launched are Enchanted Kingdom, Petron, Rose Pharmacy, Sunglass Hut, and Wendy’s Hamburgers.
Globe rewards points are earned every time a prepaid subscriber tops up, or a postpaid subscriber uses his Globe postpaid plan. Subscribers can also receive points shared by fellow Globe subscribers for bigger rewards. Aside from new partner merchants, the Globe Rewards catalog includes Globe call and text services, shopping, dining and leisure items, and gadgets. To date, over 12 million Globe subscribers have been actively using their points to redeem rewards.
“The positive impact the rewards program has impressed on subscribers is translated to the brands’ churn rates being sustained at low levels. The subscribers’ continued use of Globe services was also reinforced as a result of giving subscribers the type of rewards no other mobile network can offer,” said Jay Beltran, Head of Customer Lifecycle Management at Globe.
Redemption is easily done via SMS anytime they want to redeem in partner stores. Subscribers simply need to text BUY <space> MOBILE # OF MERCHANT <space> AMOUNT to 4438. To check available points, text BAL to 4438. For more details, visit http://www.rewards.globe.com.ph