London and Manila, Philippines, 27th March 2012 – Business process outsourcing (BPO) partner arvato is increasing investment in its Manila operations to support multimillion-dollar BPO programs for some of the world’s leading brands. arvato has already increased its highly skilled workforce in the region by 50% in the last six months. The expansion plans will enable a 50% growth in headcount over the next 12-18 months and revenue growth of up to 25% over the next three years from the region.
This investment supports arvato’s strategy of providing secure infrastructure, high-quality dedicated client teams, and best practice frameworks for global organizations seeking to align and standardize processes for their global customer base. Read the rest of this entry »