Category Archives: Avaya

SMEs reach new heights with Cergus C-Connect’s Avaya ERS 3500 Series

In response to SMEs’ misconception that technology is too complex and too expensive for their benefit, Cergus has recently developed solutions that uniquely fit their business needs. These solutions, SME C-Connect, C-Collaborate, C-Protect, C-Presence and C-Care, enable SMEs to improve efficiency, save costs and enhance productivity.

Cergus, a ComNet company, further links small-and-medium enterprises (SMEs) with technologies as they introduce the Avaya Networking Ethernet Routing Switch (ERS) 3500 Series. This allows businesses to have much needed synergy between people and gain secure access to important data and information.
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Posted by on August 6, 2012 in Avaya, Comnet, Technology


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AVAYA launches Avaya Flare Communicator for iPad

Avaya, a global provider of business communications and collaboration systems and services, today announced the availability of Avaya Flare® Communicator for iPad tablets. Avaya Flare Communicator broadens the next-generation user experience of the Avaya Flare Experience currently delivered on the Avaya Desktop Video Device, to include the market-leading consumer tablet. Avaya Flare Communicator provides mobile workers with secure, next-generation, unified communications and collaboration capabilities over both Wi-fi and 3G networks.

Avaya Flare Communicator for iPad tablets is enabled by the Avaya Aura® unified communications architecture, which delivers integrated applications to a broad range of fixed and mobile devices. Today, Avaya takes secure mobile collaboration a step further by making the Avaya Flare Communicator a download from the Apple App Store. Additional consumer devices and operating systems will be supported later this year.
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Posted by on January 25, 2012 in Avaya, Technology


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DTSI Group bags Avaya Connect Philippines Business Partner of the Year Award

DTSI honored as Avaya Connect Philippines Business Partner of the Year. Photo shows (from left): Fides Ricasa-Dela Rosa, Philippines Channels Manager, Avaya; Edgar Doctolero, Country Manager for Philippines, Avaya; Miguel Garcia, President and CEO, DTSI; Ray Teske, Managing Director for ASEAN, Avaya; Alfred Lallana, Jr., Avaya Product Head

Systems integrator and facilities developer DTSI Group has been named the Avaya Connect Philippines Business Partner of the Year for 2011, singling the company out as Avaya’s best-performing business partner in the Philippines for the fourth year straight.

The Avaya award was made in recognition of DTSI’s overall business performance in 2011. The global business communications systems firm saw increased revenues and customer satisfaction as well as expanded market coverage for the year. Among Avaya Connect channel partners in the Philippines, DTSI achieved the highest annual revenues, had the largest number of experts certified on Avaya technology, and demonstrated advanced technical expertise in implementing and configuring Avaya’s products and solutions, according to Avaya executives.
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Posted by on January 18, 2012 in Avaya, DTSI


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Avaya Simplifies Virtualization in the Data Centre and Across the Network

Avaya today announced new data networking solutions that will allow businesses in Asia to simplify the design, deployment, and management of data centres and next generation networks. The solutions will make data centres more cost effective and easier to manage and troubleshoot.

These offerings extend the reach and capabilities of the Avaya Virtual Enterprise Network Architecture (VENA), an enterprise-wide virtualization strategy that simplifies the network, streamlines the deployment of cloud-based services and improves the delivery of always-on content.
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Posted by on May 12, 2011 in Avaya, Technology


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Avaya Recognized as Global Market Leader in Advanced Enterprise Mobility Solutions by Frost & Sullivan

Avaya Inc., a global leader in business collaboration systems, software and services, today announced that it has received the 2011 Global Market Share Leadership Award in Enterprise Premises-Based FMC Solutions from Frost & Sullivan. The award is presented to the company that has demonstrated excellence in capturing the highest market share within its industry.
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Posted by on April 1, 2011 in Avaya


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Avaya Channel Partners Predict Strong APAC Growth in 2011

Avaya, a global leader in enterprise communications systems, software and services, today revealed a very positive outlook for the enterprise communications and collaboration industry across Asia Pacific, with the announcement of the results of a survey conducted among delegates attending the annual Avaya Connect Asia Pacific Partner Conference in Macau.

The survey asked delegates prior to their arrival at the event to comment on the general business environment and trends they see across the Asia Pacific region for the communications and collaboration industry. In an overwhelmingly positive response, 78% of attendees viewed the general business environment as either more or much more positive than a year ago, and fully 97% expecting business growth for themselves in 2011. Indeed almost 2 out of 3 respondents (64%) predicted their business would grow in the high single or even double digits in the coming year.
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Posted by on December 13, 2010 in Avaya



Avaya Transforms Business Collaboration

Avaya, a global leader in enterprise communications systems, software and services, today announced a family of real-time enterprise video communications and collaboration products and services that deliver a simpler, more compelling end user experience.

Highlighting this next wave of Avaya’s innovative, fit-for-purpose solutions is the Avaya Flare™ Experience, the industry’s first, next-generation user experience that delivers unique collaboration capabilities across video, voice and text.
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Posted by on September 21, 2010 in Avaya


Avaya Launches Next-Generation Contact Center Solutions to Enhance Customer Service Experiences


Avaya, a global leader in enterprise communications systems, software and services, introduced its next-generation of contact center solutions to meet the real-time demands of a rapidly evolving customer service environment. The new solutions – which include innovations in multimedia work assignment, workforce optimization and outbound self-service – can help businesses more effectively manage customer experiences in an always-on world. These advancements drive improvements in customer satisfaction, agent productivity, and cost-savings throughout contact center operations.
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Posted by on July 23, 2010 in Avaya